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DieselBoss can help!
We understand truck drivers - cuz' we ARE truck drivers

Technical support on anything you purchased at DieselBoss is always free!  You can contact us Mon-Fri from 8-6 Pacific Time zone at 866-851-2346.  Or you can contact us via the web forms at THIS LINK
 
Frequently Asked Questions:
A.  CoPilot Truck Laptop GPS program:
 
1.   I have a Co-Pilot Truck GPS program.  Where can I find online help and updates for this program? 

Answer:   For Co-Pilot Truck 9 you use the "Main Menu / My CoPilot / News and Updates" button inside of the program itself.  Also see the next answer below.   Note that there are no longer future map updates for Version 8 and Version 11

2.   I bought CoPilot Version 9 from DieselBoss.  How to I upgrade it to the new 2019 maps version?
Answer:  Call us at 866-851-2346, or send a download link request WITH YOUR CURRENT VERSION 9 KEY IN THE MESSAGE on our SUPPORT CONTACT PAGE.
 
3.  I forgot my CoPilot password, so how do I reset it? 
Answer: 
Use this link-   

4.  I want a live traffic subscription for CoPilot.  Where do I buy that?
Answer: 
One year subscriptions are available by purchasing a traffic key at this link: 

5.   I have Co-Pilot Truck and want to report a map update, missing address, or routing issue.

Answer:  

6.  How do I enter a support ticket with CoPilot (ALK) company?
Answer:  Enter a new support ticket by .

7.  What is the main support page for CoPilot?
Answer:  .  Remember that if you bought CoPilot from DieselBoss, call us and we can solve most issues directly.

8.  Are there any updates for PC Miler Navigator GPS units?
Answer:   NO.  That model was discontinued by the manufacturer in 2012 in favor of making it an app for iPhone and Android instead.

B.  Rand McNally TND and RVND GPS:
 
1.  How do I register my Rand McNally GPS for Lifetime maps and Updates? 
Answer:
   Use the Dock Software application found here -->   
 
2.  How do I get the updates for my Rand McNally GPS? 
Answer:
   You install and use the "Dock" software found  
 
3.  Are there downloadable guides and support FAQ's for these units? 
Answer:
   Yes.  For support documents related to Rand products,
 
4.  What is the Rand factory support and warranty repair phone number?
Answer:  877-446-4863
 
C.  TV and Satellite Antennas:
 
1.  Is there an online support page for the King VuQube, Tailgater, and Quest satellite systems?
Answer:
  Yes,
 
2.  What is the factory support and warranty service phone number for KING BRAND products?
Answer:  952-922-6889

3.  Where is the factory support page for WINEGARD products?
Answer: 


4.  How do I find which free over-the-air signals are near me?
Answer: 
 
D.  What anti-virus and anti-spyware does DieselBoss recommend?
 
Answer: 
 
The BEST SOLUTION is to use by clicking the box to the left.  You can also use it immediately without paying on the free trial to get protected:

For FREE solutions, we recommend or .

TIP!  Use the free MalwareBytes to clean systems that you think may already be infected.  
   
E.  Internet SpeedTest  ----------->         
   
F.  I need more memory for my laptop computer.  Where does DieselBoss recommend that I get it?
 

Answer:  DieselBoss has had great success with a memory company called "Crucial."  They have excellent prices and fast shipping. 
The takes the guesswork out of upgrading your memory.

G.  How can I see a good map showing me the cell phone coverage from various phone provider networks? 
 

Answer:  Here is a good link for that  ----> 
   
Remote Support (click when asked by a technician)  ---->    
   
File Links:   ------>